Director of Standards Development
Robotic Industries Association (RIA)
Carole Franklin is the Director of Standards Development for the Robotic Industries Association. She leads RIA’s standards development activities for both ANSI and ISO Robot Safety Standards. Before joining RIA, Carole spent over four years with management consulting firm Booz Allen Hamilton, where she led projects on business process improvement, internal communications, and executive communications. Prior to Booz Allen, Carole worked for Ford Motor Company for ten years in the market research department, where she led consumer research projects on hit products. At Ford, she also served as project manager for the North American customer satisfaction tracking study, providing engineers with crucial customer input to help prioritize product quality improvement efforts. Her career has been spent translating the needs of end-users into actionable guidance for engineers and leaders – and vice versa. Carole holds BA and MBA degrees from the University of Michigan.